📋 Terms of Service
By using this website and/or purchasing our services, you agree to the Terms of Service outlined below.
1. Personal Data Processing and Privacy
Providing Personal Data and Your Privacy
During the registration process at ST Performance D.O.O. (Ljubljanska cesta 3a, 3000 Celje), hereinafter referred to as the Data Controller, as well as during your visit to our website, you may provide certain personal data. We handle this data (collection, storage, editing, deletion) in accordance with the Slovenian Personal Data Protection Act (ZVOP-1) and the General Data Protection Regulation (GDPR).
Access to Personal Data
Access is granted exclusively to the Data Controller. We do not lend or sell your data and use it only for predefined purposes with your explicit consent.
Data Collection Categories
Category 1: Newsletter Subscription
What personal data do you provide?
Your email address and optionally your name and surname.Why do we need this data?
To send newsletters and personalize messages.How long do we store this data?
Until you request deletion.Do we share your data or allow access to others?
No, only employees of the Data Controller have access.How is the data stored and used?
Via a secure form and stored on our server. It is not processed or used in any other way.
Category 2: Seminar or Event Registration
What personal data do you provide?
Your name, surname, email address, and phone number.Why do we need this data?
For organizational and communication purposes related to the event.How long do we store this data?
Until the end of the event, after which the data is deleted.Do we share your data or allow access to others?
No, unless necessary (e.g., accommodation booking). Access is restricted to employees.How is the data stored and used?
Through email or paper registration (in person or by phone). Data is not processed further.
2. Data Protection Rights (GDPR)
Under GDPR, you have the following rights:
The right to be informed: why and how your data is used
The right to access your data
The right to correct or delete your data
The right to restrict processing
The right to data portability
The right to object to data use or profiling
The right to automated decision objection
Data Security
All servers and systems are protected according to standard protocols.
The website supertrening.si uses an SSL certificate (Let’s Encrypt) for secure communication.
Only authorized personnel at ST Performance D.O.O. have access to your data and only for essential tasks.
How to exercise your privacy rights
You can request access, correction, or deletion of your data at any time. We may ask for additional verification. Responses are provided within 14 days.
If you believe your data has been mishandled, you may contact the Information Commissioner of the Republic of Slovenia.
3. Cookies
The website supertrening.si uses cookies to improve user experience, analyze traffic, and enable core functionalities.
What are cookies?
Cookies are small text files stored on your device when you visit a website. They remember your preferences and help improve your browsing experience.
Types of cookies we use:
Essential cookies – Required for the site to function properly
Analytics cookies – Help us analyze usage (e.g., via Google Analytics, anonymized)
Functional cookies – Save settings like language and form preferences (only if approved)
Cookie Management
On your first visit, you’ll see a cookie consent banner. You can delete or block cookies in your browser settings.
Learn how to manage cookies in:
4. Purchase and Payment Terms
All services (individual, semi-private, or other training formats) must be paid in advance.
Payment confirms your reservation and is valid for a specified time period.
Current pricing is listed at: https://supertrening.si/cenik-treningov
5. Validity of Packages
Single sessions are valid for 45 days from purchase.
Packages (5 or 10 sessions) are valid for 60 or 90 days respectively.
Unused sessions are non-transferable and non-refundable after expiration.
6. Cancellations and Rescheduling
Cancellations must be communicated at least 3 days in advance (unless due to illness or emergency).
Cancellations are managed via a private WhatsApp group created at the start of training.
Late cancellations will result in the session being counted as completed.
7. Participation and Program Requirements
A minimum of one (1) individual session is required before joining structured programs (especially semi-private).
Coaches may recommend 5 or 10 additional sessions based on readiness.
For youth athletes (students), group times are fixed with a minimum of 2 participants, and a maximum of 4.
8. Liability and Client Responsibility
Clients must inform coaches of any medical or physical conditions before beginning.
SuperTrening is not liable for injuries resulting from undisclosed conditions or misuse of training.
Clients train at their own risk, unless personally insured.
9. Changes to Schedule and Services
SuperTrening reserves the right to adjust schedules, services, or prices, with prior notice to active clients.
If a session is cancelled by us (e.g., illness), a replacement session will be offered.
10. Processing of Health Data
We may collect sensitive personal data from clients, such as medical records, injury-related information, physical limitations, or surgical history.
By signing our Training Agreement (Dogovor o pogojih vadbe), the client expressly consents to SuperTrening processing these data solely for the purpose of providing safe and appropriately tailored training.
Health data are stored securely in physical or electronic format and are accessible only to professional staff involved in training planning and delivery.
Data are retained for a maximum of 2 years after the end of active cooperation, or until consent is withdrawn.
The client has the right to access, correct, delete, or withdraw consent at any time; such withdrawal does not affect the lawfulness of prior processing.
- Privacy Policy: http://supertrening.si/en/privacy-policy
11. Use of Photos and Videos
By participating in training sessions, the client agrees that the provider may occasionally use photos or video recordings taken during training for promotional and educational purposes.
The client may, at any time, notify the provider in writing if they do not wish to be included in such materials.
12. Dispute Resolution
We aim to resolve all disputes amicably.
If necessary, legal jurisdiction falls under the court in Celje, Slovenia.
Data-related complaints may also be submitted to the Information Commissioner of Slovenia.